Make a Claim

Claims are the most important part of insurance. It’s not until you need to report a claim that you find out how important your insurance is. When things go wrong, you want to ensure you’re back on your feet as soon as possible.

As a result, LJM Insurance take claims very seriously. We are there for you every step of the way, guiding you through the process and to ensure you receive your full entitlement. Further, we try to ensure your claim is dealt with quickly, with a minimum of fuss.

LJM Insurance also offers our expertise in the event of complex cases. We act as your advocate in discussions with the insurer if there are any disputes.

The claims process is a stressful and difficult time, but we’re here to help you come through it and assist in any way possible.

How to Report a Claim

Please inform us of any claim or potential claim using one of the options below:

Tel: 1300 205 249


Claim forms: Complete our simple claims forms below:

Online Claim Forms:

Download PDF Claim Forms:

Need Help Outside of Business Hours?

If you need help with emergency building works outside of business hours, please call our preferred supplier Johns Lyng Group Emergency Response Line on 1300 809 949 and they will provide support when you need it most. Johns Lyng Group operates 24/7 in every state and every postcode in Australia.

Emergency Services offerings include:

  • Glass Replacement & Shuttering
  • Contents Cleaning
  • Emergency Fire Clean
  • Removalist Services
  • Water Extraction & Drying
  • Emergency Plumbing
  • Temporary Fencing
  • Protective Tarping
  • Demolition & Removal of Debris
  • Tree Removal
  • Emergency Electrical
  • Machinery Restoration
  • Plant Recovery
  • Asbestos Removal
  • Carpet Restoration

We will be notified the next business day by Johns Lyng Group of their attendance.